Hey All,
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So I am in kind of a predictament here. I currently have an iPhone 3GS and was elgible for an upgrade. So I upgraded over the phone via ATT Premier (its a business account) and paid for an iPhoen 4. Since I am in college I had it shipped to my house. My Dad got it, and took it to the UPS Store along with other things to ship to me in one package. He insured the package for up to $400.
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Now, I got a package at my dorm yesterday and opened it up. All my college stuff is there (just a poster or two for my wall,) but no iPhone 4. I immediatley call my Dad and tell him the poster he shipped to me came in the box, but no iPhone 4. He drives to the UPS Store and flips out on them. He said he gave them the posters and the phone to put in the same box, but obviously the lady there pocketed the phone. There trying to tell us it isnt our fault and want to send a team to come investigate my box to see if it was tampered with.
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Now, my question is this. I never received my iPhone 4. It is unopened, not activated, nothing. What can ATT or Apple do here to help me? Am I going to strcitly have to go through UPS, or can they track something?
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Thanks,
Jake
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