As a long-time ATT family plan customer w/”business” status via my former employer, I was happy to learn two weeks ago that Radio Shack was an authorized iPhone 4 retailer and would streamline my “upgrade” to order the iPhone 4.   Local RS guys called me June 11 and 14 to confirm that I was on track and, early AM of June 15, told me I need not even come in to formalize my pre-order that day, that night before Apple/ATT had announced a newer, simplified pre-order process, so we were good to go.   Quickly we all learned June 15 that Apple and ATT were swamped (600,000 callers) trying to pre-order the iPhone 4.  I’m feeling pretty smug, patting self on back for going ahead w/RS guys and didn’t have to sweat the ordering hassle.  Fool that I was…   Called same RS guys yesterday to ask what’s the process for tomorrow, to come in get the new phone etc. But whoooaaaa!   These guys are apologetic as heck, embarassed that RS apparently got screwed by the big boys at Apple/ATT.  In their multi-store region in my neighborhood, they’d taken order/pre-orders June 15 for 54 phones (dunno how many were, like me, existing ATT wireless customers), but Apple/ATT ended up only validating or confirming less than a third of those orders.   I’m feeling as bad for these local RS guys as I am POed that something — nobody seems to know what — happened, except that Apple/ATT apparently reneged on their deal to let RS take retail pre-orders for the iPhone.   Later yesterday I hear on Rush Limbaugh that some iPhone customers received their new phones yesterday, apparently to undercut some new competing phone/service (Droid? Verizon?) launching today.   Then I read today that Apple is out for the big business market, routing maybe half of all the new iPhones to big corporate customers, apparently trying to squeeze out Blackberry from their big corporate accounts.  Which apparently explains what happened to the new phone I was supposed to get tomorrow.   At this point RS can’t tell me when my phone will arrive and I’m sitting here POed that some corporate type has it right now because his/her purchasing bozos cut some kind of last-minute deal with Apple/ATT.   At this point I’m POed enough to tell Apple and ATT to take a hike, and to take my business elsewhere — not that they’ll care much because I’m one of the “little people.”   Is anyone else in the same boat? Had your order/pre-order placed last week through Radio Shack (or even BB or WM?) and then learn this week that — whoops, sumpin’ happened — and they don’t know when you’ll get your phone?   I’m truly feeling bad for RS — at last the big boys let them into the game — as only the third independent retailer allowed to sell iPhones.   Then, when they go ahead and by all accounts do a pretty decent job, the A-team cuts their —s off and says, in effect, “tough — screw you and screw your customers, cuz we don’t really need you.”