So, on May 2, 2010 I purchased the 250mb data plan on my new ipad. According to the website, I would have 30 days to use or lose, but it would automatically renew unless I canceled in advance. So…30 days from May 2 is June 1st. On May 30th…two days before renewal…I get a notification that my account was automatically renewed. I still had 8mb left and two more days. I log into the account and I see that I have used 1mb of 250mb…(which is bs because I had cellular turned off what happened to my remaining 8 mb good for two more days). So I canceled the account, using the ipad interface. I figured it was a done deal. Guess what? Not only did I still get charged $15, now I can’t even access the data plan anymore! I called AT&T…total waste of time. I explained to them that I had tried to cancel my account and it canceled, but now no access. So, i expected either a credit for my $15 or atleast let me have access back for the month that I paid for (I figured I would use it, then cancel a week in advance to avaid being charged again). “Sorry…we can’t help you”. Once the account is canceled, that’s it. So basically, I gave At&t a $15 bonus for the heck of it.

 

So, In the end, I have been charged $15 for another months service that I can’t access. What a load of crap. Users beware. Total BS policy on AT&T. Shame on you for treating your customers this way (I am a current wireless subscriber with two iPhones).

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So, I misplaced my iPhone 3G today.  Of course I have been searching all over the place trying to find a way to locate it without having to report it lost or stolen.  If I choose the option to report it and it is completely turned off, how will I ever have the chance of finding it? If it is deactivated, how do I call it to try to locate it?  I really do not want to choose that option until I am positive that it is not in my car, house, office, etc.   I know it wasn’t stolen so it defeats the purpose of trying to find it if it is completely disabled.  With today’s technology, I am having a hard time understanding why I can’t call Apple or At&t and have them access the settings to turn on the ringer if it is set to vibrate or enable the GPS if it is turned off.  I also do not understand why I can’t remotely access the phone utilizing iTunes or my At&t account.   I know, my bad for not buying the MobileMe service; however, if this is such a “Smartphone”, why wasn’t there something built in to locate it – prior to the MobileMe app?   I am sure there are a lot of people out there like me – I didn’t expect to misplace the phone so why would I even think, or know about all the “find me” apps that I have come across in the gigantic waste of time and resources.   Believe me, if there is an Iphone guru who has some magical words of wisdom, I am more than willing to take some good advice. If push comes to shove and I don’t come across it tomorrow, I’ll report it and lay down the coin for a new one.  My life is in that little box of knowledge and at this point, I am not ready to give that up.   Any advice would be greatly appreciated.  Someone please lead me in the right direction.

 

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